Careers

Join us and become part of a team of successful innovators.

We Value

At ICS, our values drive our business. Our team is comprised of loyal individuals, focused on offering proactive solutions to meet the needs of the businesses we service. We are committed to integrity and honesty, providing only the most professional, interactive customer service. Most of all, though, ICS values family. We believe, not only in a work-life balance, but also in the importance of family in and away from the office.

Endicott, NY

Systems Engineer (Level 2)

We are seeking an experienced and motivated Systems Engineer with a focus on core Microsoft products and platforms. Candidates must have in-depth experience implementing, administering, and supporting IT infrastructures for our growing company.

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Position Overview and Responsibilities

This position is responsible for the engineering and implementation of various Microsoft technologies:

  • Expected to assist with IT support at other locations. Some travel may be required. (Less than 20%)
  • Excellent organizational and communication skills with attention to detail is essential
  • Hands-on troubleshooting of server and networking hardware in accordance with industry best practices
  • Install, upgrade, and remove server and/or desktop applications
  • Interface with other elements of our support structure including tracking end-user issues, updating client tickets, and ensuring closure
  • On call for IT Support

Requirements

  • 5–7+ years of relevant, hands-on experience troubleshooting and supporting Windows-based servers and workstation systems
  • MS Windows Server related design and support experience is desired
  • 5–7+ hands-on experience working with Microsoft Windows Architecture – MS Windows Server 2008/2012 Server, Exchange 2007/2010/2013, Active Directory (AD), Group Policy, Remote Desktop Services
  • Experience with documentation for system builds, configurations, support procedures
  • Moderate hands-on experience with VMware ESX, VDI, Hyper-v, or Citrix is a plus
  • Experience with diverse hardware platforms (Dell, IBM, HP)
  • Troubleshooting enterprise server and networking hardware/software
  • Strong understanding of LAN/WAN architecture and of TCP/IP
  • Firewall/VPN/Internet Appliances
  • Strong understanding of Backup and Disaster Recovery
  • Strong understanding of Internet and network security

Additional Requirements

  • The ability to work after hours and weekends
  • Be able to pass a drug test and background check
  • Be able to pass a driver’s license background screening
  • Be able to lift up to 60 pounds

Certifications

We require a Level II Engineer to have at least one major certification (MCSA, MCSE, CCNA, CCNP, VCP, etc.) and be working towards another applicable certification. ICS will provide all materials and funding to help you attain your certifications. You will be expected to study on your own time.

Endicott, NY

IT Systems Engineer (Level 3)

We are seeking an experienced and motivated Systems Engineer with a focus on core Microsoft products and platforms. Candidates must have in-depth experience in implementing, administering, and supporting distributed systems.

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Position Overview and Responsibilities

  • Responsible for the engineering and implementation of various Microsoft and some Linux technologies
  • Expected to assist with IT support at other locations. Some travel may be required. (Less than 20%)
  • Excellent organizational and communication skills with attention to detail is essential
  • Provide support as an escalation point for your teammates
  • Management and implementation of projects in all phases and aspects including communication with team and customers and according to industry best practices
  • Hands-on engineering and deployment of server and networking hardware
  • Install, upgrade, remove server and/or desktop applications on all levels of complexity
  • Interface with other elements of our support structure including tracking end-user issues, updating client tickets, and ensuring closure
  • On call for IT Support
  • Candidates must be a self-motivated and well-focused individual with a user-friendly personality

Requirements

  • 7+ years of relevant, hands-on experience implementing and supporting Windows and Linux based servers and workstation systems
  • MS Windows Server related design and support experience is desired
  • Extensive knowledge of Microsoft Windows Architecture – MS Windows Server 2008/2012 Server, Exchange 2007/2010/2013, SQL Server, Active Directory (AD), Group Policy, Remote Desktop Services
  • 3–5 years of systems deployment, server migration, Microsoft server upgrades, and systems integration project experience is desired
  • Experience with documentation for system builds, configurations, support procedures
  • Moderate to extensive experience with Hyper-V/vSphere and vCenter/System Center environments, including setup, implementation, and support
  • Experience with diverse hardware platforms (Dell, IBM, HP)
  • Must have solid troubleshooting skills with hardware/networking and software
  • Strong understanding of LAN/WAN architecture and of TCP/IP
  • Strong understanding of Firewall/VPN/Internet Appliances
  • Strong understanding of Backup and Disaster Recovery
  • Internet and network security
  • Moderate to extensive storage/SAN design and implementation of solutions

Additional Requirements

  • The ability to work after hours and weekends
  • Be able to pass a drug test and background check
  • Be able to pass a driver’s license background screening
  • Be able to lift up to 60 pounds

Certifications

We require a Level III Engineer to have at least two major certifications (MCSA, MCSE, CCNA, CCNP, VCP, etc.) and be working towards another applicable certification. ICS will provide all materials and funding to help you attain your certifications. You will be expected to study on your own time.

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We are always looking for driven, talented individuals to join our team. If you think you have what IT takes, send us your information now!